Southern Pride of Texas Policies

All smokers come with a 1 year manufacturer limit warranty that covers parts and labor in the case of hardware failure.

This warranty does not cover the following:

• Improper installation, delivery or maintenance.
• Failure of the Product if it is abused, misused, or used for other than intended purpose.
• Products which are not defective or broken, or which are working as described in the Owner’s Manual.
• Damage to the Product caused by accident, fire, floods, or acts of God.
• Damage caused by services performed by unauthorized service companies.
• Service calls to correct the installation of your Product or to instruct you how to use your Product.
• Expenses for making the Product accessible for servicing.
• Replacement of consumable parts; belts, gaskets, light bulbs, etc.