Southern Pride of Texas employs a structured shipping policy to ensure that customers receive their products in a timely and efficient manner. The shipping methods utilized are tailored to the type and size of the order, optimizing both delivery speed and safety.
For standard orders, Southern Pride of Texas ships exclusively via UPS. This method is chosen for its reliability and efficiency in handling packages. However, for large orders, a selection of specific products may be shipped via palletized freight. This alternative shipping method is designed to accommodate bulk items, ensuring they are transported securely and efficiently.
New smokers are shipped via truck or trailer, with an expected delivery timeframe of approximately one week from the date of order placement. This timeframe allows for the careful handling and transportation of these larger items, ensuring they arrive in optimal condition.
For smoker parts associated with current production smokers, the shipping process is expedited. These parts are generally ready to ship on the same day the order is placed. However, it is important to note that some specific parts may have a lead time of up to five days for production before they can be shipped. This variability is due to the nature of the parts and their availability.
Additionally, manufactured parts such as hangers, carousel wheels, axles, and covers for discontinued model smokers may require a longer lead time of 2-3 weeks before shipment. This extended timeframe accounts for the production processes involved in creating these specialized components, ensuring that they meet the quality standards expected by customers.
In summary, Southern Pride of Texas is committed to providing efficient shipping solutions tailored to the specific needs of its products. By utilizing UPS for standard orders and offering palletized freight for larger shipments, the company ensures that customers receive their orders promptly and in excellent condition. The shipping timelines for new smokers and smoker parts reflect the company's dedication to quality and customer satisfaction.