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Southern Pride SPK - 500 Gas Rotisserie Smoker - Southern Pride of Texas | Smokers & Smoker Parts

Southern Pride On-Site Service Technicians

World-Class Southern Pride Service Technicians at Your Doorstep.

The Top Benefits of Choosing Southern Pride of Texas for On-Site Smoker Maintenance and Repairs

For businesses that rely on Southern Pride smokers—whether it’s a busy BBQ restaurant or a catering operation—keeping your smoker in prime condition is essential. Downtime can lead to missed opportunities, dissatisfied customers, and revenue loss. Southern Pride of Texas is here to ensure your smoker remains operational and efficient, offering world-class on-site maintenance and repair services.

As the leading service provider globally for Southern Pride smokers, Southern Pride of Texas delivers unmatched expertise, unparalleled inventory availability, and customer-centric services. Let’s explore why our services stand out and why we should be your go-to partner for all smoker maintenance and repair needs.

Unrivaled Expertise Backed by Direct Connection to Southern Pride Engineers

Southern Pride smokers are industry-leading for a reason—their advanced design and performance deliver superior results for your culinary business. Maintaining and repairing such specialized equipment requires expertise beyond general maintenance.

  • At Southern Pride of Texas, our technicians are directly connected to Southern Pride's head engineers. This means our team has access to insider knowledge, advanced troubleshooting techniques, and the latest updates in smoker technology.
  • This connection enables us to quickly diagnose and resolve issues, ensuring your smoker is back to optimal performance in no time.

When you choose Southern Pride of Texas, you’re not just hiring a repair service—you’re gaining access to a team that understands your smoker better than anyone else.

The World’s Largest Stock of Southern Pride Replacement Parts

One of the most common challenges in smoker repair is the availability of replacement parts. Waiting for a part to arrive can cause costly delays and disrupt your business. Southern Pride of Texas eliminates this issue with the largest stock of Southern Pride inventory in the world, ready to ship at a moment’s notice.

  • Whether you need essential components like burners, sensors, thermostats, or specialty parts for your specific smoker model, we have you covered.
  • This extensive inventory ensures that we can complete repairs quickly and efficiently, without unnecessary downtime.

How much money would you lose if your smoker went down for a day? Two days? Three days?

Scheduled Preventative Maintenance Packages

Preventing issues before they occur is always better than dealing with unexpected breakdowns. That’s why Southern Pride of Texas offers scheduled preventative maintenance packages tailored to your smoker’s needs.

  • Reduce the risk of sudden failure: Routine maintenance keeps your smoker running smoothly and identifies potential problems before they escalate.
  • Prolong equipment lifespan: Regular tune-ups and part replacements ensure your smoker operates efficiently for years to come.
  • Save money: Preventative care reduces the likelihood of costly emergency repairs and unplanned downtime.

By investing in a maintenance package, you’re not just maintaining your smoker—you’re protecting your business and ensuring consistent performance.

What's including in a preventative maintenance package?

Southern Pride Smoker Preventative Maintenance Checklist

During a service call, technicians should perform the following inspections and maintenance tasks to ensure the smoker operates safely and efficiently:

1. Convection Fan Blade

  • Inspect the fan blade for solids or creosote buildup.
  • Check for an out-of-balance condition that could impact performance.
  • Clean the fan blade as needed to restore proper function.

2. Door Gaskets

  • Examine door gaskets for any missing sections or signs of dry rot.
  • Replace damaged or worn gaskets to maintain a proper seal and efficient operation.

3. Door Switch

  • Ensure the door switch is clean and free of debris that could interfere with its operation.
  • Test the switch functionality to confirm it activates properly when the door is opened or closed.

4. Thermostat Thermocouple

  • Check the thermocouple for solids or creosote buildup that might affect temperature readings.
  • Clean the thermocouple as needed to ensure accurate temperature control.

5. Rotisserie Wheel Stubs

  • Inspect the Teflon sleeves on the wheel stubs for damage or wear.
  • Replace any damaged or worn Teflon sleeves.
  • Check and tighten the wheel stub bolts and nuts if they are loose.

6. Smoker Extractor (If Equipped)

  • Open the extractor damper and inspect for solids or creosote buildup.
  • Clean the damper to prevent airflow issues and maintain proper smoker function.

7. Drive System Components

  • Set Screws: Ensure all set screws are secure.
  • Gear or Sprocket Teeth: Check for wear or damage; realign if uneven wear is detected.
  • Gear Meshing: Confirm proper alignment for smooth operation.
  • Chain Tensioner: Ensure the chain is properly tensioned and in good condition.
  • Pulley Belt (If Applicable): Check for wear and ensure proper tension.
  • Gearbox/Reducer Oil Level: Inspect oil levels and top up if necessary.

Additional Recommendations

  • Log All Findings: Document any issues or adjustments made during the service call for future reference.
  • Advise on Preventative Maintenance: If components show signs of wear, recommend additional maintenance or part replacements before failures occur.

This checklist helps ensure the smoker operates at peak efficiency and minimizes the risk of unexpected breakdowns.