Contact US | About Us | Cart | My Account | Schedule Service | Apply for financing. Learn more | 409-886-8626

Apply for B2B Financing

17 lenders are ready to fight for your business

Shop Emergency Repair Kits

How much money would you lose if your smoker went down?

Burner Troubleshooting

Coby Poluk |

**NOTICE**All repairs should be performed by a certified technician. Southern Pride of Texas® is not liable for any damages, or injury if you choose to attempt repairs on your own.When dealing with high voltage, and moving drive systems there is a risk of extreme injury, or even DEATH.


Southern Pride Smoker Gas Burner – Diagnostic Procedure

⚠️ Safety Warning: This procedure involves live electricity (120V & 24V AC), high-voltage ignition spark, and gas supply under pressure. Use proper PPE, ignition-safe tools, and extreme caution.


Step 1 – Burner Blower Induction Motor

Does the burner blower induction motor turn on?

  • Yes → Move to Step 2.

  • No →

    1. Check for 120V AC coming into the burner assembly from the smoker wall.

      • If no 120V → Refer to “No Power to Burner” Guide.

      • If 120V present but blower does not run → Replace burner blower motor.


Step 2 – Transformer / Ignition Module Input

Check for 24V AC across the two yellow wires at the ignition control module.
(You may disconnect wires and place meter leads on wire ends if needed.)

  • Yes (24V present) → Move to Step 3.

  • No (no 24V) →

    • Trace the yellow wires back to the transformer inside the metal box.

    • Test for 24V directly at the transformer’s yellow wires:

      • If 24V present at transformer → Replace burner blower motor.

      • If no 24V at transformer → Replace transformer.


Step 3 – Ignition Module (White & Blue Terminals)

Check for 24V AC across white and blue terminals on the ignition module.
(Disconnect wires and test directly on terminals if needed.)

  • Yes (24V present) → Move to Step 4.

  • No (no 24V) → Replace ignition control module.


Step 4 – Pilot Flame

Since you have 24V across the white and blue, you should have a pilot flame.

  • If the pilot lights → Move to Step 5.

  • If no pilot flame →

    1. Attempt to light the pilot manually with a long lighter or rolled piece of paper.

      • If the pilot lights manually → You either have a faulty igniter or ignition control module.

        • Test ignition control module:

          • Disconnect the high-voltage orange wire from the ignition control module.

          • While calling for heat, hold the cable close to the connector and see if it arcs.

          • ⚠️ High Voltage Warning: Perform this test with extreme care.

            • Southern Pride of Texas is not liable for damages.

            • This test should only be performed by a licensed technician.

            • If it arcs → Replace high-voltage lead and igniter.

            • If it does not arc → Replace ignition control module.

      • If the pilot does not light manually

        • Disassemble burner assembly and blow out the pilot tube to ensure no obstructions.

        • If still no flame → Check gas supply with a manometer:

          • Natural Gas: 4.5"–10" WC

          • LP Gas: 11"–13" WC

          • If supply pressure is good → Replace gas valve.

          • If supply pressure is low → Check and/or replace gas regulator.


Step 5 – Ignition Module (White & Red Terminals)

Check for 24V AC across white and red wires on the ignition control module.
⚠️ Wires must remain connected during testing. (You may also test on gas valve side if needed, but wires must stay connected.)

  • Yes (24V present) → Move to Step 6.

  • No (no 24V) →

    • Possible causes: Faulty igniter or bad ignition control module.

    • Test flame sensing:

      • Use a multimeter across FC+ and FC- terminals on the ignition control module.

      • Look for ~1.5 microamps (±10%).

        • If reading is correct → Replace ignition control module.

        • If reading is low or not present → Replace igniter.

      • Older black Honeywell modules: No FC+ / FC-.

        • Instead, disconnect green ground wire from gas valve.

        • Bridge gap with meter leads and check for ~1.5 microamps flame sense.


Step 6 – Main Burner Operation

At this point, the main burner should light.

  • If main burner does not light →

    • Possible issues:

      • Obstruction in main burner tube

      • Gas/air mixture issues

      • Faulty gas valve

      • Gas supply regulator issues

    • Check supply pressure with manometer:

      • Natural Gas: 4.5"–10" WC

      • LP Gas: 11"–13" WC

    • If pressure correct, air/gas ratio correct, and no obstruction in main burner tube → Replace gas valve.

    • If pressure incorrect → Replace gas regulator.


End of Diagnostic Procedure

 

Leave a comment

Please note: comments must be approved before they are published.